Apple and the Church
What can Apple teach the church about discipleship? More than you might think. Evangelism is just the beginning—discipleship is what sustains faith.
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Proof that Customer Service and Coffee Shops Go Hand In Hand
Our friend from Washington State visited Canada. We used to live in Calgary, and a friend from Washington came to visit. We tried to do a few things that were iconically Canadian to give her a bit of Canuck-culture.
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How I Received Service Excellence In the Vision-Care Industry
Yesterday, I left you with my vacation dilemma. I had lost a contact lens after my first dive into the pool on vacation. If you have no idea what I’m referring to, click here: What I Learned About Leadership From Losing a Contact Lens. Now back to my story.
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What I Learned About Leadership From Losing a Contact Lens
Service is a key component of leadership. Good service is hard to come by these days. A good leader should be providing service excellence and therefore, training team members to follow their example. Unfortunately, there’s a temptation to be too busy (or too proud), to provide high-calibre service.
